AR: Bad trigger/sequencer buttons? (1 & 15)

Hi,

AR user since July and since recently I am noticing that sequencer buttons 1 and 15 are not always going back in their up position all of the time and seem to “stick”.

The unit has never been out of the studio and nothing was spilled over it or anything. Button 1 seems to stick in the down position once every few pushes while button 15 just start halfway down and only goes up again after I nudge is myself.

Luckily there is no bad triggering or retriggering going on but that might just be a matter of time…

Anyone else experiencing bad behaving buttons on their unit?

Same Problem here !

But just one Sequencer button.

I will send my AR back !

Yea that is probably what I am going to do. Both my Octatrack and Analog four have flawless buttons (they are exactly the same) and this thing needs to last longer than just a year.

I hope the shop isn’t going to reply that it is within acceptable margins. This is an expensive machine and it needs to be fixed.

i just recently had an issue with the BD button. it will randomly retrigger or not trigger at all or trigger really inconsistently. i really dont want to have to send the unit in, who knows how long it will take

Yes, the same problem here also. I’m sending it back to Elektron tomorrow with UPS return. The bad contact is “only” with one trigger (number 8) but it is so annoying. The button will stuck all the time and mutes other buttons as well, specially when triggering beats/jamming…

I must admit I’m a bit disappointed to Elektrons quality control…

Sorry for the late reply, haven’t been online much lately.
My AR has been back to the Elektron HQ and is fixed now.

Hopefully no other issues appear.

Hi

This has just started happening to me with buttons 14 and 15
Almost as though they are rubbing off each other under the faceplate

When one is stuck sometimes tapping the other sets it free and vice versa

Was it much of a hassle sending it back to Elektron HQ ?

How long did it take overall ?

Thanks