Blank screen error

while browsing in sound manager - samples, i suddenly got a blank screen (only showed arrow left and right lines but could not use it) my rytm froze, nothing worked (waited for 5 min) and had to turn it off/on.

anybody came across the same and can i report this, how?

Hello,
I got the same error yesterday. I don’t know where to report it though. It’s my first Elektron machine.

login to your customer zone account
http://www.elektron.se/customer-zone?section=support