Digitakt Encoders Overactive (not too sensitive)

Has anyone experienced their Digitakt encoders having a bit of a mind of their own? For example on the sample page the sample select window will act like a popup ad. The sample start will also wiggle between few decimal points.

I did a factory reset at Elektron’s suggestion, but it doesn’t seem to have solved the issue.

I can also see the problem in test mode. The encoder is moving a little on its own.

So far this isn’t an issue for nearly anything, but curious if anyone has had the same issue or found solutions. Replace the encoders?

I have this issue with my D and C encoders, D more so than C. My D encoder is bad enough that it interrupts work flow as I have to rotate it back and forth for the behavior to stop. I have not contacted support about it but I’ve read in here that it’s happened to others and their solution ended up being to send the unit in.

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Thanks, I’ll have to contact support again. I’ll update this post then.

Dont know which encoders are responsible other than D but mine is the same, microtiming is the only parameter effected, the others just open windows or flicker the icon. Havnt send mine back as I would rather live with it than have an extended break while it is fixed.

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Thanks for sharing! I’m the same. It’s not that bad, but just a tad frustrating. I also get the microtiming issue too

I have the same issue

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One or two of mine have been a little twitchy lately , unsure if It’s related to firmware or lack of using it for a while.

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I don’t think it would be a firmware issue, but I suppose overactiveness could be possibly solved in someway in the software. Seems like a hardware issue as far as I can tell though.

Its definitely a pysical problem, if I turn the encoders a quarter/half turn it stops. If I am envolved and its bugging me I will quick save and give them all a turn and reload.
Personally I would love it if they could disable microtiming from the encoders or at least make it just one of them rather than all 8, or maybe their is a use for high speed super senstiive microtiming accessed from a variety of locations that I am unaware of.

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Since the factory reset didn’t work (couldn’t see how it would have anyway), Elektron suggests I contact the Tokyo (I live in Japan) service center.

Looks like replacing the encoders is the only solution. :neutral_face:

I have the same problem. Really annoying!