Hey guys, first time posting on this forum.
I bought an octatrack last week on thomann after I found them selling at 1077€ new (not B-stock). It arrived today, but I noticed that the right arrow key paint is missing. I’m guessing this is not usual, so I was wondering if the same happened to anyone, and if it’s reason alone to sending it back?
Maybe it’s the reason why they were selling this (and possibly others) unit at this price?
Thanks in advance
Definitely not a reason to reduce price, probably a genuine assembly error, the hassle of returning would be best avoided, I can’t imagine Elektron will hesitate in offering to send you the right button cap to put on in its place. It’s very easy to remove, but you have to have pliers covered in tape to protect the paint
You definitely want to get it addressed, that would drive me bonkers, but i’d rather do something like that myself than return it and have it handled etc
Welcome to the forum BTW 
If you go to the support section on the Elektron site they can advise what’s best
I think it looks quite cool tbh. As long as operation is not effected. Maybe file off the other 3 arrows so it matches? 
Yeah that would feel like a left field OT! Anyways, beautiful instrument, cant wait to feed my AK and MD into it and start to get crazy! I didn’t know I could get the button cap and save the trips, i’ll follow your advice avantronica.
Thanks for the input guys
These things happen, my Kurzweil KSP8 has two Tempo buttons 
They pull straight up, each button has a slot for the tongue on the button, it’s a friction fit
If it looks like some buttons are more proud or recessed than others it’s because they’ve been pressed into the slot less or more
When putting the replacement on, just do it gently until it aligns with tops of others
My A4 had buttons all over the place (from new) and I used to think the PCB was sinking, it was just that buttons had been pressed in too far during assembly
Hopefully Elektron will guide you through it, but gentle pressure from a pair of pliers covered in insulating tape will prise it up no probs if you pull straight up, then to replace press down using your finger
Happy to know this isn’t a big deal and easily solvable. If I manage to get the button cap, I’ll make sure to follow the procedures. Dont want to make it mad (even madder).
Cheers!
