Start Button Stuck

Hi guys,

unfortunately, I am having problems with the start button of my Rytm. It seems to be somehow stuck. It still can be pressed, but most of the time it does not return to its former position. It stays a few millimeter lower than it is supposed to be. After pushing it slightly, it then returns to the normal position. Also, when holding it and pushing it to the left or the right, it feels like it is scratching something. This happened from one day to the other, the Rytm did not fall to the ground or anything like that. Is this problem known, can I repair it by myself or do I have to send it to Elektron?

Also, I was not able to register my machine on elektron’s site. I entered the product number, starting with C3737… etc., but it did not work. Anybody got some suggestions?