I am experiencing an issue, where my Analog Four unit suddenly changes the tuning (lowering it by two semitones). By this I mean that I am sending an A and getting a G back. This condition seems to be unrecoverable until I restart the unit. Using the same project I get then to the same point again shortly after restarting. I am using the VST plugin in Ableton Live 10. I am sending a bassline to the device and getting the audio back in an audio track. It has worked fine for weeks. I recently updated Overbridge to the latest version 2.0.39.10 and the unit is running on 1.40A. It happens that when I switch the scene, the tuning does not match the MIDI notes (being two semitones lower). I don’t know if the recent Overbridge update caused this, or if this is a hardware problem. On the Ableton project I don’t have any automation parameters in place. Also note that the condition persists once it happens, which would rule out automation problems.
Here is a summary test case for this:
1.) The unit is connected over USB.
2.) Power on unit.
3.) Load Ableton project.
4.) Play a scene, everything works fine.
5.) Choose another scene, the tuning changes.
(If I then restart the unit, the tuning gets back to normal!)
Without restarting the unit (the unit being in this strange state):
6.) Disable the Analog Four VST plugin.
7.) Disconnect the USB cable.
8.) Listen to the unit’s output over regular audio output.
-> the unit is still detuned by two semitones.
9.) Reload the kit on the unit:
-> the unit is still detuned by two semitones.
10.) Now restart the unit.
The unit is in tune again.
The OSC tuning parameters did not change, at least not visibly.
I checked every whether each track was being transposed or not, and no transposition was taking place.
I’ve observed this on my track 2 and have not experimented with other tracks yet.
My questions are:
a.) Is this a hardware problem? Should I return the unit? Since I recently bought it, I would like to know so as to use the guarantee in time.
b.) Is there a fix or workaround for this? Has anybody experienced something similar?
Thanks a lot in advance for your help!