I have been trying in vain to get this dang thing connected to my computer all day. I have updated the firmware via MIDI, tried it on various usb ports, and on my computer, as well as my friends. No matter what I do, the model samples USB will not pop in transfer. Im using a Mac with a compatible OS to no avail. Elektron will not respond to emails of course. Anyone have any luck getting this thing to connect? I have also set the Midi Output to USB and tried all sorts of settings.
If I haven’t plugged my M:S into USB on my windows 10 laptop in a while I have to choose M:S from the MIDI In and MIDI Out drop down menus on the Transfer software’s “home page”. For whatever reason Transfer doesn’t immediately recognize it on my PC either. Hope that helps.
sadly its not recognizing it on the homepage at all, just the MIDI ins and out on my MOTU. Zero recognition of it on my computer.
You’re meant to submit a support ticket and of course they do reply to support requests but may prioritise them
You should check everything is on latest versions etc etc and check through forum posts - these teething issues get solved all the time - many people are using it just fine on Mac so compare details with those folk