Please see the exact ticket I just sent to Elektron and their reply;
*I am having an issue with complete Audio loss with the Digitakt in Ableton when used via Overbridge. It happens every time and is very easy to reproduce. Audio usually disappears very quickly in a matter of seconds. *
*Here is the scenario; *
*I load Ableton (Suite fully updated to latest V11) with my Focusrite Scarlett 18i8 as the main sound card using the latest ASIO drivers from Focusrite. I do not experience crackling, popping or Audio dips. This specific problem is complete loss of Audio. *
*I’m using the most recent version of Overbridge and the DT has the latest Firmware. *
*I make sure there are no trigs enabled on the DT (cleared sequence) and use the Ableton sequencer to sequence a simple 1 bar loop into the DT via Overbridge. *
*The DT is connected to a USB 3.0 port on the PC (have also tried to use a USB 2.0 port) *
*I have eight audio tracks grouped in Ableton along with the FX track and the OB Plugin. I have the midi configuration in prefs set exactly as shown in the OB manual. *
*So I press play in Ableton and the DT behaves as expected, playing the 1 bar loop over and over until after short time the audio stops completely. *
*I can see that the DT still appears to be receiving midi from the plugin as the tracks light up as expected when midi is received. The bar continues to play in Ableton but there is no sound from the DT. *
*To rectify the issue I have to stop the OB engine and then restart it. This fixes the issue until it occurs again. I don’t have to restart the PC or Ableton, just the OB engine. *
*So I have also tried the following *
*1. Used different USB ports on the PC to connect the DT. *
*2. Used the Elektron Overhub that I have, again in different USB ports on the computer. *
*3> Have tried different settings in Overbridge control panel such as buffer size, speed and buffer margin settings. *
*What I have noticed is that the issue does not occur if I select the DT as the audio interface in Ableton. It’s rock solid then and works perfectly. Obv this is not a solution as I use several other synths and need to use my audio interface’s inputs. *
*Looking through various threads on Elekronauts it is clear that several people are having the exact same issue. *
*My PC is running 64bit Windows 10 Home edition which is fully updated. I7 9700F @3Ghz with 16GB Ram. *
I cannot see an option to attach the error logs from the OB plugin.
*Can you please advise if you are aware of this issue and any possible fixes? *
Thanks
Their reply;
I’m sorry to hear about the issue.
This is unfortunately due to a known firmware bug, and we are currently evaluating a fix. The bug fix looks very promising so far and has resolved the issue for our beta testers, so a public release should not be far away. I’m very sorry for the inconvenience.
Best Regards,