So I’ve had the mono for about 1 year now and have encountered my first technical issue. The “H” knob no longer pushes down like it should with that “click”. It’s all loose now, it turns but cant get the same precision. I’m hoping this is an easy fix. Anyone had this issue?
Thanks. So I reached out to them and they said its still under warranty but I bought this off ebay last March and don’t have the original receipt. I am awaiting a response from them.
Usually the warranty transfers. They know when it was manufactured from the serial number, I don’t think they demand the original receipt. Elektron are pretty good about this stuff.
Okay. The guys at Elektron are great very fast responses. The guy who sold me the unit also happens to be great, he sent me the receipt already and unregistered the MM so I could register it under my account. I’ll be shipping out my unit this week for repair in LA. Anyone have experience with shipping these out? Anything I should be aware of? Should I insure the package?