On my ST I have 3 encoders that have more resistance and make a slightly different sound, compared to my two DTs and one DN that are flawless in this regard.
Also the volume pot on the ST seems more loose than on the DTs and DN.
Since I have been using it I have found that the resistance with the encoders seems to become more even over time and/or it might be my extreme attention to detail… If there is an issue after all there is always at least 2 years warranty in the EU and I trust Elektron will come through if there would be an issue.
I did go into testmode to see if the encoders work properly, but since they do I decided there is no problem and started using and enjoying the ST
I hope your issue is like mine and will go away so you won’t have to send it back!
Have the same issue
It’s not the issue with touching faceplate - after removing the cap it’s clear that the pot itself is noisy / gritty
Both my 5yo DT and 2yo DN have much smoother encoders
I’m already in touch with Elektron and will be sending the unit to then next week
I have the same issue, except its worse because my C and E knob has so much wiggle room, I have to turn the knob more than others for it to register the difference and its hard to make small incremental changes, on and its quite annoying because my digitakt and digitone encoders dont behave this way at all and feel silky compared to my Syntakt.
They all kinda have this gritty kinda resitance, and I dont mind it too much But my C and E knobs make me spend a signficant more time trying to nudge them just right when working.
On my unit encoder E has more resistance than the others. Since it seems to affect various encoders I‘m wondering what the cause might be… are they placed by hand or mechanically?
Yes, it is brand new. It would be awesome if they sent me a new exchange unit as I’m really enjoying it and don’t want to have weeks of waiting for a repair.
My G encoder is also driving me crazy unfortunately. The encoders are much worse than the ones from my digitakt. Couple encoders turn pleasantly again. But the G feels broken and scratchy, sluggish and noisy…
First thing I noticed upon receiving my Syntakt was how cheap the box and overall packaging was compared to Digitakt/Digitone. I’m surprised the unit survived shipment to the USA. Surely it’ll be spun as “recycled materials and going green”.
Second thing I noticed was how cheap the encoders are compared to Digitakt/Digitone. Not just how they feel and perform but visually, they’re slightly greyer/lighter black than the encoders on Digitakt/Digitone. Syntakt costs more than Digitakt and Digitone but honestly feels just slightly cheaper in quality.
I’m not sure what you all got but to me syntakt feels the same as digitakt and digitone. I have all 3 next to each other and I couldn’t tell you which one I was touching if someone reversed the order lol. All knobs and triggers feel the same (well except digitone smaller triggers).
I feel the exact same regarding encoders - have all 3 Digis and DT & DN are identical (very smooth in motion) whereas ST stands out as noticably ‘gritty’ / not smooth (plus one of encoders being total garbage - will be replacing it)
Yeah, while I don’t own the other mid/high-tier boxes, I’ve played a Digitone and the ST feels more or less the same. Maybe QC was just a little worse this time, or maybe there are just more people online to publicly discuss their issues instead of just sending them to Elektron in an email.
For the price of MacBook air Elektron pack their units with crappy and cheap pots, that instead must’ve been made with premium quality as musicians will use them a lot! . Send your devices back to Electron and let them fix those problems. People must not suffer of bad experience after they paid 999 euro/usd.