Just purchased, but insta crashing for me
Really? What iPhone model?
iPhone 8 Plus.
iOS 13.3.1
Weird, works fine here. Do you see the logo? Does it crash after a long time?
Under iOS Settings -> Privacy - Analytics & Improvements - Analytics Dataā¦is there a crash log for Tensor?
Straight crash, no logo. Updating to latest IOS to see if that works.
Works here on iPhone 11 / iOS14 beta
Iām downloading the 13.3 simulators now to see what the problem is.
Yes, there is a crash report.
Whats your email, Iāll send it to you.
I DMād youā¦also try deleting app, rebooting your iPhone and reinstall. Iām googling now and people have lots of issues with 13.3 and some appsā¦weird
Works fine with iOS 13.3 iPhone8+ simulator
Iām on an iPhone 7 Plus with IOS 12.0 and mine crashes in the same wayā¦ No splash screen, just doesnāt launch.
I have tried deleting / restarting phone : reinstalling to no avail
Boooā¦works fine on my iPhone 11 Pro and my iPhone 7ā¦am investigating
Hard to tell whatās wrong since they work on all of my simulators and phones.
I submitted a minor change using dchild_1982ās logs to Apple tonight, weāll see if that works :[
My phone is showing a cost in the app store whereas iāve bought it on the iPad. Are the apps separate?
Nope, should be just one app. Are you logged into your apple account?
Yeah, having the same issue where itās not letting me download the iPhone version even though I have it on my iPad under the same Apple ID.
Tried deleting from the iPad and re-downloading, but itās still wanting to charge for the iPhone purchase.
On a side note, I couldnāt find a version number in the app. I was searching my recent updates and Tensor wasnāt one of them and there was no indication that it needed to be updated. When I manually searched for it in the App Store the update box showed. I pressed it and I donāt know that it actually updated. Afterward is when I deleted, re-downloaded, opened, and then tried to download unsuccessfully on iPhone.
It shows a cost to me tooā¦even though Iāve paid for it for my iPad. If however I click on the cost and click āpayā, a message then appears telling me Itās free because Iāve already paid for a previous versionā¦ Be nice to know itās free before taking the chanceā¦proceed at your own risk.
Yeah, itās all one appā¦you wonāt be charged twice. I found a post on the Audiobus forums about the same issue with their app. It will show the price, but if you actually click purchase you wonāt be chargedā¦annoying, but thatās something on Appleās end (https://forum.audiob.us/discussion/25034/pay-twice-for-iphone-and-ipad-versions/p1)
I submitted an update last night to address the instant crash on some phones. I think it will solve the issue, but again everything is working on all of my phones and simulators hereā¦either way, I will obviously keep at it until itās resolvedā¦
The latest version is v1.1. Iāll add the version # in the Help Menu the next time I submit an update. In the meantime, if you go to the Help Menu and click the email button, the email subject should have the current version.
Yeah, i think iāve had it happen elsewhere, weird that youāre logged in already but you have to log in AGAIN at time of purchase in order to validate.
Thanks for checking! Iād probably donate anyway but it did keep me from installing at first glance
Update 1.2:
- Addresses crashes on older iPhones
Please let me know if you are still crashing on startup!
If you are, email me (mekohler(at)gmail(dot)com) the Tensor Crash Log located @ iOS Settings ā Privacy ā Analytics & Improvements ā Analytics Data
I have another update waiting in the wings that optimizes things even more if there are still issues