With all the threads about lack of support and long delayed products, I’ve become more curious about how things work at Elektron, and how many people they employ. Obviously they aren’t on the same level as Korg, Roland et al, and certainly seem to be gaining a lot more attention than they may be able to keep up with at the moment. There’s the main HQ in Sweden, another in California that seems to deal with North American repairs (and possibly some distribution?), and I’m not sure about Japan. They have to cover tech support, repair, promotion, R & D, building the damn things, and more I’m sure, and it seems like a lot of people wear many hats. I think they are all machine assembled but inspected prior to shipping, but I’m really not sure about any of that. I’m thinking about 50 total, which is not a lot. I could be way off, but it can’t be too many.
I suppose it isn’t really any of my business, but I’m trying to keep some perspective and wait patiently for my Octatrack.
50 seems very high. They’d have to sell an insane amount of units to be able to pay so many workers. I doubt expensive, specialist hardware machines sell hundreds of units a month.
Also, please keep in mind that “just hiring more people” does not solve any immediate capacity problems. You have to spend a significant amount of time training and supporting new people before they actually turn into productive employees. Being busy because of the new product you’re just started to sell is the worst time possible to bring in new hires; doing so would just delay things even more.
fantastic thread! … i started a thread some time ago, asking about detailed info on elektrons profits and so on … found out nothing, nada, niete, zero, null …
so, i had contact with 3 different names from support yet, i know there is dataline and jon. … and I know hektor from the video, makes 6 people on my count alone
… so if you look at the retailer list of the elektron homepage and we assume each shop has 10 - 20 units in stock then I seriously doubt the Swedish company could pull that off with a workforce of below 100 … marketing, taxes, production, HR, law, repairs, production, stakeholders, raw materials, jeeeee … seriously … investors, what not …
I would love to find out more, or buy the company shares … but they dont have stocks?
I guess Elektron does what all companies do: outsource certain tasks to keep the internal headcount low.
Also don’t forget in europe you can get business development money from the state and Elektron is quite the successful showpiece when it comes to creative industries.
Though at their current size and history I’d say there definitely are private investors involved.
But who knows? There are a couple of ways to run a company, each one has their own strategy and Elektron seems to be on the rise.
in dealing with my faulty AR I’ve already had correspondance with Ufuk, Olle & now Phillip. Whether these are all in-house Elektron bods or not I know not.
Service has been great though
that doesnt mean they work with a time employment company and have 100 dwarfs / Borg muscle hired who get those magic ingredients from other universes to implement in their machines
EDIT there it is 
