Avalon Bassline...worth it?/ Opinion

Hey all, I just want to mention that I sent an email bomb to all known addresses about a week ago and I got my preorder cancelled.

Brian is a solid guy, as we all know its just the communication (or lack thereof) that sometimes provided friction.

enjoy your 303s! hope they come soon!

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Too you couldn’t transfer me this preorder :frowning:

Sadly I had no contact with him. He just cancelled my order without a word.

sorry mate, I feel your pain.

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No problem, I was kidding. I know Abstrakt communication is, well, abstract.

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Glad you were able to get it sorted out. I imagine that was pretty frustrating to be in that situation, especially being long past the window to dispute it with a payment processor. Hopefully the rest of us know something in the next 6-12 months.

For anyone else that might want to hop on board… this means there’s at least one more Avalon that’s available.

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He has no concept of how to operate a business. It’s a shame as it’s such a good product. Customer service = -0000000

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Is there a chance this last batch won’t get made and we won’t hear from him? I ordered from this final batch and the money is gone at this point. Just curious if anyone thinks that’s a possibility. I know he seems to come through eventually with no communication for the most part.

Long delays are business as usual with Abstrakt. Poor communication is also business as usual.

Failing to deliver is not business as usual, as far as I am aware.

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He apparently gave an update recently to the people that ordered the VS-1. Said he had a family emergency and shut operation for a couple of months, but he is now back at work. Sounds like the VS-1 is ahead of the Avalon in terms of priority, so don’t expect it too soon.

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He’s going to deliver, but we have no clue when that might be. As mentioned, VS-1 preorders are going to ship first.

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Thanks for the responses!

Update from Brian…

Hi,

This is update to let you know the Avalon units have not started shipping yet. There are still some electronic component shortages. All of the printed circuit board assemblies used in the Avalon are waiting at the factory for the remaining parts. There are about (12) components outstanding with the longest lead time currently being October 2022. The enclosures and all other aspects of the production are completed.

If you do not want to wait you can cancel your order anytime by sending an email directly to brian.castro@abstraktinstruments.com. Please note when an order is canceled you will lose the reservation and there will likely be no stock once units are shipping.

Thanks for your patience.

Brian Castro | Abstrakt Instruments

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EDIT: @Sugamo beat me to it.

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I sent a message to Brian about available units and he responded in an hour or so. Might jump on and grab one now.

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Hmmm. I was wondering about this. Very, very tempting.

I’ve sent several messages to Brian but never got any answer. No luck I guess.

That was my experience trying to get any pre-order slot that opened up recently…over a month and no response. But that’s kind of what I was expecting, based on prior interaction. It’s cool, I already have an older unit, I just wanted a second one.

Going to guess that the October 2022 estimate for the final components means that this batch wont ship until early 2023.

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Just enough time to save money :joy:

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It’s possible it could occur sooner but yes, that’s a reasonable expectation to set.

I appreciate the bad news, much more reliable than vague promises of soon.

Yes, obviously this all isn’t ideal for a “company” but it’s also what i expect from a side gig that focuses on “quality” takes on cloning.

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Does anyone have a way to contact Brian from Abstrakt Instruments besides email?

I contacted him a month or two back and he told me there were some units available due to cancellations. He asked what led and color I wanted and I gave him my paypal, but I never heard from him again despite messaging back periodically about whether he was gonna charge me etc.

I’m lost on what to do.